Everything You Should Know About Global Entry Login and Its Renewal

Global Entry is a program that allows pre-approved travelers an automatic cubicle at some selected airports so that they can speed through customs when they arrive in the US. And not just that, with your Global Entry Account, you can also get TSA precheck benefits when flying domestically. And now the US Customs and Border Protection is giving international travelers some additional time to use their current membership till they wait for their Global Entry renewal. 

Due to the volume of the applications, the grace period has now been extended to 24 months and Global Entry interview have been started. Previously, the extension was just for 6 months when the Global Entry member had already reapplied for its renewal, and it hadn’t been approved by their expiration agency. So if you are also wondering about this whole process, about Global Entry membership login and Global Entry renewal login, here are all the details for you. 

What is Global Entry?

Global Entry is a Trusted Traveler Program (TTP) regulated and administered by the US Customs and Border Patrol (CBP). The program is open to-

• US citizens
• US lawful permanent residents 
• And the citizens of other participant countries 

The program was introduced to verify the identity of the travelers in a manner that they are easily enrolled in the expedited security screening. With this, the security lines won’t be overwhelmingly crowded anymore. This gives a better travel experience to the travelers who travel more frequently. 

Apart from the US itself, there are several other countries that participate in the program. Let’s have a look:

• India 
• United Kingdom
• Argentina 
• Panama 
• Switzerland 
• South Korea 
• Singapore 
• Taiwan 
• Mexico (Nationals)
• Colombo 
• Germany 

As of now, more than 5 million people are enrolled in this program while the enrollments are continually going, and hence, the stats keep on rising. 

Now you must be wondering how to log in to your Global Entry account. Let’s find out. 

Logging in to Your Global Entry Card Account 

Once you have created your Global Entry Card and migrated to it, the Global Entry Membership login is quite easy. Just follow the below-given steps, and you’ll be good to go:

• Simply visit your web browser and visit https://ttp.dhs.gov/ and click on Login. 

• Use the email address and password that you provided while setting up the account. 

• Then, before you are logged in to your account, you will receive a verification code or a call for authentication, simply fill in the code in the text box that appears on your screen to proceed. 
• And just by that, you’ll be logged in to your Global Entry dashboard. 

Now, you are well aware of the fact that after a certain period of time, you have to renew your Global Entry Card membership. Here’s how you can have access to the Global Entry renewal login.

Moreover, you can also check out our step-to-step guide on BlueGreen Owner login to enjoy your vacations on multiple destinations.

How to Renew Global Entry Card Membership?

One year prior to your program’s expiration, you become eligible for its renewal. If you have successfully submitted an application for its renewal, you’ll get a grace period of 24 months to continue enjoying its benefit. 

Here’s how you can renew your global entry membership:

• Login to your dashboard from the Trusted Travelers Program website. 
• There, click on manage membership and the Trusted Travelers Program page will display. 
• Visit the personal information page by clicking on the blue Renew Application button. 
• Start to change your personal information by clicking on the specific category (ies) links. 
• Then, to view the Trusted Travelers program list, click on the US customs and Trusted Travelers Program lists. 
• Simply click on the box next to every list that you wish to renew. 
• After that, you need to view the list of available enrollment centers, click on the enrollment center link to view. 
• Click Next and the Trusted Travelers program application page will appear. 
• An error-fixing link might appear, if it does, provide the required information to proceed. 
• Then, click on Update and visit the program application page. 
• There, at the bottom of the page click on the “Certify” button and the certification page will appear. 
• Click on Yes or No to the next appeared question and then click Next. 
• On the application shopping cart page, click on the box next to the fees option.
• The fee is for the processing of the application and is non-refundable.
• Simply click on “Make Payment” and the online payment page will display. 

Once the payment is completed, your Global Entry renewal process will begin. Now you must be wondering if you need to interview for the Global Entry Card renewal just like you did the first time. Let’s find out. 

Will I Be Interviewed Again for My Global Entry Renewal?

The office doesn’t need to call you for another interview. Once you have submitted the renewal application and paid the fees, all you have to do is keep checking the TTP account to have a look at the updates and what are the requirements to complete the renewal process. And when your membership status changes, you will receive an email regarding this on the registered email address.

So this was how you can simply apply for your Global Entry Card’s renewal without having another interview. Now that we are talking about the Global Entry membership login and its renewal process, you might be wondering if there can be an issue with the login process.

The answer is yes, there can be an issue with the login process and if you don’t learn the possible solution to it, it might leave you with the question of why is my Global Entry login not working. So in order to avoid this issue, have a look at the following steps and know why your Global Entry is not working. 

Why Won’t My Global Entry Card Work?

Some users might be unaware of this but the Global Online Enrollment System (GOES)  is replaced by a cloud-based Trusted Traveler Program website. The website works the same and the ones who are already aware of the working of the GOES website won’t face any trouble with the new one. And maybe this is why some users are facing trouble with their login. 

Global Entry Login Not Working? Here’s What You Should Do

There have been certain complaints about the same issue, and it is happening more often now that the users face issues with their Global Entry login. 

In any such case, it is advised to send US Customs and Border Protection an email on https://help.cbp.gov/s/login/?language=en_US&startURL=%2Fapp%2Fask.&ec=302&inst=t 

Emailing them will ensure a quicker response. All you have to do is make sure that you select “Trusted Traveler Program” as the primary topic, then you need to elaborate on your issue. Do remember to enter your name and PASSID or your GOES ID. And within the next 72 hours, you will receive your answer. 

If you are there to report a technical problem, make sure that you elaborate on your issue properly and provide as much information as possible. This also needs to include your GOES user ID or the application number. You also need to provide the error message text that you received. You can also add some screenshots or images of your screen. 

Here are the contact details of Trusted Traveler Program customer services- 

• Toll-free phone number- 855 USE GOES 873-4637
• For the ones who reside outsides of the United States- 202-325-8060
• Operation horse- Monday- Friday- 8:30 AM to 4:00 PM EST.

Note: The number of lines here is limited, hence, you may experience a busy line while calling. It is advised to stay patient and wait for your call to be answered. 

So this was all about Global Entry login, its renewal, and Global Entry login not working issue. 

Also, check out similar blogs:

• Citytime Login Guide
• McDonalds MyStuff 2.0 Login
• NewJetNet AA Login

FAQs

Here are some frequently asked questions about Trusted Traveler Program and Global Entry Card: